Privacy Policy Newtown APK — Our Commitment to Protecting Every Malaysian Player's Data

Newtown APK collects various types of information to provide our Malaysian players with a safe, efficient, and high-quality service. The following are the categories of information we collect:

All personal data collected by Newtown APK is used for lawful and transparent purposes. We will never use your data for anything other than what is stated below:

• Identity verification and KYC: Ensures all Newtown APK members are aged 18 and above and are verified individuals, in compliance with regulatory requirements.
• Financial transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as withdrawals to your Malaysian bank account or e-wallet.
• Account management: Enables you to log in, access your betting history, update your profile information, and manage your account settings on Newtown APK.
• Customer support: Providing 24/7 support in Bahasa Malaysia and resolving your enquiries or complaints promptly and effectively.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and multi-account abuse in order to protect the Newtown APK player community.
• Platform improvements: Analysing aggregated usage patterns (without identifying individuals) to enhance user experience and platform performance.
• Promotional communications: Sending bonus offers, Hari Raya promotions, and platform updates via email or SMS — with your consent only. You may unsubscribe at any time.
• Legal compliance: To fulfil obligations imposed by Malaysian law, court orders, or relevant regulatory authorities.

Newtown APK does not sell, rent, or trade your personal information to any third party. However, in certain circumstances, we may need to share your data with the following parties:

• Technology service providers: Companies that help us operate the platform, including cloud service providers, payment gateway providers such as TNG, DuitNow, and FPX, and licensed game providers. All such providers are bound by strict data protection agreements.
• Regulatory bodies and authorities: We may be required to disclose certain information to Malaysian authorities or regulatory bodies when mandated by law, court order, or a valid official investigation.
• Fraud prevention agencies: In cases of suspected financial fraud or money laundering, relevant information may be shared with Malaysian law enforcement agencies.
• Business acquisition or merger: In the event of a change in ownership of Newtown APK, player data may be transferred to the new entity subject to equivalent data protection terms.

Newtown APK continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The following security layers are in place:

• SSL 256-bit encryption: All data transmitted between your device and Newtown APK servers is fully encrypted using industry-standard TLS/SSL protocols.
• Secure database: Personal and financial information is stored in encrypted databases with strict, multi-layered access controls — accessible only to authorised personnel.
• Two-factor authentication (2FA): We recommend all Newtown APK players enable 2FA for an additional layer of security when logging in.
• 24/7 security monitoring: Our intrusion detection system operates continuously to identify and respond to security threats in real time.
• Regular penetration testing: We conduct regular security audits and penetration testing by independent parties to identify and address any vulnerabilities.
• Staff Training: All Newtown APK staff who handle personal data undergo regular data protection training.

Newtown APK uses cookies and similar tracking technologies to enhance your experience, maintain platform security, and understand how players use our services. The types of cookies we use:

• Essential Cookies (Required): These cookies are required for the platform's core functions, including login session verification, account security, and transaction processing. Newtown APK cannot operate without them.
• Performance Cookies: Collects information on how you use the platform — pages visited, time spent, and any errors encountered. This data is used in aggregate to improve platform performance.
• Functional Cookies: Remembers your preferences such as language, region, and platform settings so you do not need to reconfigure them each time you visit Newtown APK.
• Analytics Cookies: Helps us understand overall usage patterns for platform development and improvement purposes.

You can manage or delete cookies through your web browser settings. However, removing essential cookies may affect the functionality of the Newtown APK platform.

Under Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Newtown APK:

• Right to Access: You have the right to request a copy of the personal data we hold about you. This request can be made by emailing our privacy team.
• Right to Rectification: If any of your personal data is inaccurate or out of date, you have the right to request a correction. You may also update basic profile information directly within your Newtown APK account.
• Right to Withdraw Consent: You may withdraw consent for promotional communications at any time without affecting the validity of prior data use.
• Right to Object to Processing: In certain circumstances, you may object to the processing of your personal data for specific purposes.
• Right to Erasure: You may request the deletion of your personal data, subject to record-keeping obligations required under Malaysian law. Such requests will be reviewed within 30 business days.

Newtown APK retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law.

• Active account data: Retained for the duration your account remains active with Newtown APK, plus any mandatory retention period following account closure.
• Financial transaction records: Stored for a minimum of 7 years in accordance with Malaysian tax and financial regulatory requirements.
• KYC verification records: Stored for a minimum of 5 years after the business relationship ends, in line with anti-money laundering requirements.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Marketing data (with consent): Retained until you withdraw your consent or close your account.

Once the retention period expires, data will be securely deleted or anonymised in accordance with industry best practices.

Newtown APK is a platform restricted to individuals aged 18 years and above only. We do not knowingly collect any personal information from children or underage individuals.

• Our registration process requires age verification, and we conduct KYC checks to ensure compliance with the minimum age requirement.
• Should we become aware that information has been inadvertently collected from a minor, we will take immediate steps to delete that information and close the relevant account.
• If you are a parent or guardian and believe that your underage child has registered on Newtown APK, please contact us immediately at support@newtownapk.ws.

Newtown APK reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or platform developments.

• When material changes occur, we will notify you via a prominent notice on the Newtown APK platform and/or by email to the address registered to your account.
• The "Last Updated" date at the top of this document will be revised to reflect the latest amendments.
• Your continued use of the Newtown APK platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.
• We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Newtown APK handles your personal data, please contact us through the following channels:

• Privacy Email: support@newtownapk.ws — Please include "Privacy Enquiry" in your email subject line.
• Live Chat: Via the Live Chat button on the Newtown APK platform — available 24/7 in Bahasa Melayu.
• FAQ Page: Visit the page FAQ us for answers to our most frequently asked privacy questions.

We are committed to responding to all privacy-related enquiries within 14 business days. If your query requires a more in-depth investigation, we will keep you informed of the status and expected resolution timeline.